Oliver writes the garment-care guides for Elegance Dry Cleaners, the independent dry cleaners and tailors at 180 Northcote Road in Clapham. He works from the questions customers bring to the counter every week, from stubborn stains and delicate fabrics to alterations, rugs and home textiles, and turns them into clear, cautious advice. Where an item is delicate, valuable or sentimental, the guides say so plainly and point you to a professional check before you try anything at home.
Why clothes shrink and how to stop it: washing temperatures, drying, fabric types, reading labels, and how to stretch back a shrunken cotton or wool garment.
How to care for suede shoes and boots: brushing, erasing marks, removing stains, water and salt, reviving flat suede, protector sprays and when to see a specialist.
A plain-English guide to clothing care labels: washing, bleaching, drying, ironing and dry cleaning symbols, what dry clean only means and what to do without a label.
How to remove scorch marks from cotton, linen, wool and synthetics: what can be fixed, what cannot, vinegar and peroxide methods, and how to avoid scorching.
How to iron jeans properly: whether to iron them, the right heat, steam, inside out for dark denim, creases, pressing stretch denim and avoiding shine.
How to remove grass stains from jeans, school uniform and white clothes: pre-treating, enzyme detergent, rubbing alcohol, washing, old stains and what not to do.
How to remove foundation, lipstick, mascara, eyeliner and blusher from clothes, with the right method for each, what to avoid and when to see a professional.
How to remove shiny iron marks from black trousers, jackets and dark fabrics: steam, vinegar, pressing cloths, what works on wool and synthetics and how to avoid shine.
How to remove ballpoint, gel and felt-tip ink stains from clothes: blotting, rubbing alcohol, rinsing, washing, what not to do and when to see a professional.