Privacy Policy
Last updated: 28 October 2026
Who we are
Elegance Dry Cleaners, 180 Northcote Rd, London SW11 6RE (“we”, “us”), is responsible for your personal information collected through this website. Contact us at info@elegancedrycleaners.co.uk or on 020 7738 2266.
What information we collect
When you use our quote or contact form we collect your name, phone number, email address, the service you are interested in and any message you send. If you call, email or message us on WhatsApp, we receive the details you share with us. Like most websites, we may also receive technical information such as your IP address and browser type through cookies and server logs.
How we use your information
We use your details to respond to your enquiry, provide a quote, arrange collection, delivery or services you ask for, and keep records of our dealings with you. Our lawful bases are taking steps at your request before a contract and our legitimate interests in running our business. We do not sell your personal information.
Who we share it with
We share information only with service providers who help us run the website and communicate with you, such as website hosting, email and form providers, and messaging services you choose to use (for example WhatsApp). Embedded content such as Google Maps may set its own cookies. These providers process information under their own policies.
How long we keep it
We keep enquiry and customer records only for as long as needed for the purposes above, including any legal, accounting or reporting requirements, and then delete or anonymise them.
Cookies
This website uses cookies that are necessary for it to work and may use others, such as those set by embedded maps. You can control cookies in your browser settings.
Your rights
Under UK data protection law you may have the right to access, correct or delete your personal information, to restrict or object to its use, and to data portability. To exercise these rights, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.